The Gungahlin Region On-line!

Posted 18 July, 2008.

Customer service?

I visited the hub Asian supermarket in Gungahlin on 17 May 2008.

I wanted to buy an Indian sauce which was clearly marked at $1.73. the check-out lady wanted to charge me $2.35. after a girl came back with a price check, it turned out that the same product was located on two different shelves in that store but with two different prices. when I was asked whether I wanted the sauce, I replied with a 'yes', but I wanted it at the advertised price. this was denied. I then spoke to the manager, Jason, who told me that his staff had made a mistake and that the price tag was over one year old (January 2007). When I asked him to sell the sauce to me for the advertised price, he said 'no'. When I mentioned the word 'consumer rights' and 'misleading advertising', he said that consumer law was only for Woolworths and Coles.

He was rude and told me several times that I wasn't listening to him, that he was not going to sell the sauce to me for the lower price. His products, such as this sauce, expires this May. I bet he still wants to sell it at a top price, even in June, when it is mouldy.

This is not the first time that we have had problems with this shop. last time we bought hokkien noodles that had green mould inside (due to poor storage). But, unless we travel to Sydney, we have to put up with these jokers.

I would have at least expected a 'sorry sir for the inconvenience' and '...of course, you may have the sauce at the advertised price'. but this store operator obviously knows nothing about customer service, common decency and consumer law. by the way, what does our health department in the act do about these things?
 

Name supplied.

Posted 9 June, 2007.

Some food for thought.

I think the main thoroughfare (Hibberson street) should be pedestrianised and made 'access only' for disabled drivers/deliveries. There isn't really a need to drive down there unless you are physically impaired. The zebra crossing linking Big W and Woolworths is poorly marked, often 'missed' by motorists and is an accident waiting to happen. I would have thought lessons could have been learnt from the zebra crossing in civic that dissects the Canberra Centre (Bunda st).

I think a country style pub/s would also offer a community meeting point. (I don't mean a dirty drinking den). A nice pub/s, perhaps with a crazy golf course for children, a cosy lounge with blazing fire for winter and a beer garden area for the warmer months.

Name supplied, Gungahlin

Editors Note: Some food for thought here.  A country style pub would be a great addition to the Gungahlin Town Centre (as long as it is appropriately located of course). That blazing log fire would be hard to resist!

Posted 4 June, 2007.

An accident waiting to happen.

I would just like to make a comment about the "no parking" signs outside the video shop adjacent to pizza hut.

This is getting to be a very dangerous place. I have already had my mirrors knocked off twice as cars trying to get past the cars parked outside the video shop have not left them any room to move.  The video shop used to encourage cars to park outside their shop by putting up signs saying "we don't mind, but parking inspectors are checking".  I haven't seen a parking inspector yet!

This is not a rant as such but it really is getting beyond a joke now, and it is only a matter of time before someone gets hurt.

Name supplied, Gungahlin

Editors Note: We couldn't agree more.  It's very disappointing to hear the video shop may have been encouraging this dangerous practice.  Come on Gungahlinites, a little walk wouldn't hurt some of you!

Posted 3 June, 2007.

Poor Planning.

This will be my first winter in Canberra and I have to say that I am scratching my head about the town planning in Gungahlin.

what happens when you want to go to the butcher and then the fruit shop and then Coles, for example. in the middle of winter, with kids in tow, are we supposed to walk around and freeze our proverbials off?

It would have made much more sense to have the shops in one long strip without that useless bit of green strip (that runs between Starbucks and Billy Baxters). at least then you could walk under cover from one end of town to the other.

For a new suburb, there is really no excuse, especially in Canberra where the winters are notorious.

Teresa, Gungahlin

Posted 23 January, 2007.

We need a cinema!

Hi there!

My fiancé and I have just moved to Gungahlin and are very happy in this busy little suburb. All it is missing is a movie cinema!!!
 

Rebecca, Gungahlin

Posted 22 January, 2007.

Well Done Raiders Club.

Hi.

I just wanted to say how much the Raiders Club has changed recently and what a great time my family had when we went there for dinner the other night.

The food has improved out of sight, and the atmosphere has too. No more pool tables or karaoke, just a great smoke free atmosphere, friendly staff and great food. I was impressed and had to say so!

Well done Raiders club, you do us all proud!

Lynn, Ngunnawal

Received at Gungahlin Region On-line! on 20 January, 2007.

Posted 22 January, 2007.

Recent trip to McDonalds, Gungahlin.

On a recent trip to McDonalds in Gungahlin I was applaud to see a (for the second time in a month) a group of youngsters in the restaurant car park just generally 'laying about'.  They sat there skylarking, drinking, kissing and cuddling and they had the car stereo up full bore.

Now I am no wowser, but surely they could find somewhere else to 'hang out'.  This is supposed to be a family restaurant, and my small children were scared to walk past this group.  Like I said this, is the second time I have encountered this 'problem' in two visits, and when I raised it with the staff inside I was told "oh yeah, they are always there, we try and move them on but they come back".

Come on McDonalds, please try and make the area family friendly, or you'll lose my family as customers permanently.

Name supplied, Ngunnawal

Received at Gungahlin Region On-line! on 14 January, 2007.

Posted 18 June, 2006.

A big "Thank You".

I just wanted to write and say a big thank you to Chris (you know who you are) who stopped to help me last week when I ran out of petrol on Gundaroo  Road.  I was so busy with the kids and Christmas shopping I totally forgot to keep an eye on my petrol gauge.

Chris not only stopped to see if I was ok (many others didn't bother) he drove me to Wollies Petrol Station and back to my car with a jerry can of petrol.

Chris wouldn't take any money, so I wanted to let visitors to Gungahlin On-line! know how much I appreciated his kindness.  It's refreshing to know there are some fantastic people living here.

Thanks again Chris.

(Mrs) Karen Davies

Amaroo

Received at Gungahlin Region On-line! on 18 June, 2006.

Posted 5 January, 2006.

A great initiative.

Dear Gungahlin Region On-line!

What a nice surprise it was to stumble across this site the other day while I was looking for some information on places to eat out in Gungahlin.

This site is great, and it is fantastic to have a web site dedicated to this often forgotten part of Canberra.

I'll definitely be back to visit soon.

I hope everyone in the area gets behind this initiative as it deserves our support.  I'll certainly be spreading the word.

Thanks again.

James Derby

Ngunnawal

Received at Gungahlin Region On-line! on 4 January, 2006.

Posted 8 June, 2005.

Graffiti is not art!

Dear Gungahlin On-line!

Thanks for the opportunity to vent!

I just wanted to express my opinion on what I consider to be an anti-social problem that is spreading across the Gungahlin Region.  Don't get me wrong, I know this is not an issue unique to our region but it is really starting to get me down.  I am talking about Graffiti.  I am so sick of seeing more and more of this around the place.  Where do these people get off?  Why do they think it is ok to go around in the dead of night (very brave aren't they?) and spray their crap all over peoples property.  I'm sure they wouldn't like me to do it over their property.  I think if they are caught they should cop more of a punishment and be made to clean up their mess.  I am just sick of seeing it and I know even if they are caught (like this happens often!) they will get little more than a slap on the wrist (oh, I forgot, we can't do this anymore!) - give me a break!

What do others think?

Susan Priddle

Palmerston

Received at Gungahlin Region On-line! on 7 June, 2005.

Posted 9 June, 2005.

Butt out!

Hi.

I saw someone throw a cigarette out of a car last week near the Market Palace.  I think this is really stupid at anytime, but it is even worse when the grass is so dry.  Wake up and use your ashtray (better still, stop smoking!)

Name supplied, Amaroo

Received at Gungahlin Region On-line! on 9 June, 2005.

Posted 13 June, 2005.

Use Fireworks wisely...

Here we are again another Queens Birthday and more Fireworks.  I love the fact that we Canberran's are able to buy them.

Don't get me wrong, I don't buy Fireworks (I haven't for years) but I am happy that in a progressive community like ours we have a choice whether to buy them or not, rather than have our lives totally regulated by governments.

Why am I writing?  I fear that the people who are trying to ban them will be given fuel for their course by the minority (yes, minority) of Firework users who flaunt the law, letting them off at all hours day and night.  Every bang I hear after 10pm is greeted by a shudder in my mind as I think "great, that will get the Ministers phone ringing"!

So come on - all sensible firework users encourage others to do the same.  If they don't (and there are always one or two) please, please don't ban them for everyone.  I am sick of things being banned simply because it is the easiest way to go!

William Smith

Ngunnawal

Received at Gungahlin Region On-line! on 13 June, 2005.